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TEXT Message SCAMS:  We have reports from customers receiving fraudulent text messages stating their debit cards have been Locked, with a request to call a phone number.  Upon calling the number, customers are asked to enter the last 4 digits of their card number, their zip code and their PIN!  CitizensNational Bank will NEVER ask for your PIN.  The following phone numbers are not affiliated with Citizens National Bank:

800-403-4430

800-871-1655

877-441-8914

888-816-9422

985-214-4084 


If you have responded to a text message scam and provided your information, please contact our Bookkeeping Department at 318-741-3500 during normal business hours.  After hours, please contact the Fraud Center at 800-500-1044. 


***OUR FRAUD CENTER MAY COMMUNICATE VIA TEXT REQUESTING A ‘YES’ OR ‘NO’ RESPONSE TO A SPECIFIC TRANSACTION.  THEY WILL NEVER REQUEST YOUR PIN! 


URGENT NOTICE FOR FIS OLB USERS WHO ARE STILL USING WINDOWS XP

On Sunday, March 10, 2019, we will have an update to our system. Once the update is complete, the system will no longer support Windows XP. We are sorry for any inconvenience that this may cause. Please call Bookkeeping with any questions, at (318) 741-3500.


Username:
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Forgot Password


Note: if you do not remember your password, click “Reset Your Password?” on the password page and follow the online instructions to reset it yourself. The system will only allow three times to enter your password incorrectly, so if you have tried twice you should then go to "Forgot Password".  


If you are still experiencing difficulty logging in, you can send an email with your (username) to OLBlockout@citizensnb.com on Weekends, and Holidays from 10:00 am- 10:00 pm, one our friendly staff members will unlock you.


To protect your personal information, enter your password on the next page.

If you are locked out of your Online Banking, please click the link below.

olblockout@citizensnb.com




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